Cannot activate license

[AnnieBody]

Having just restored a Win 11 backup I cannot activate my licence.
Minimserver reports 'error opening resource stream'.
Minimserver 2.2 update v275
Minimstreamer 2.1.4

[simoncn]

Please do the following:

1) Open the MinimServer log window and set the logging level to Debug
2) Exit MinimServer
3) Relaunch MinimServer
4) Try to activate your full license
5) When you get this error, copy the minimserver.log file from the folder C:\Users\your-user-name\AppData\Roaming\MinimServer\data\ to some other location
6) Zip or compress the copied log file (this step is important)
7) Attach the compressed log file to a post here. Do not try to copy the log contents into a post inline.
8) Change the logging level back to Info

The log file should show me what is causing the problem.

[AnnieBody]

(20-10-2026 17:07)simoncn Wrote:  Please do the following:

1) Open the MinimServer log window and set the logging level to Debug
2) Exit MinimServer
3) Relaunch MinimServer
4) Try to activate your full license
5) When you get this error, copy the minimserver.log file from the folder C:\Users\your-user-name\AppData\Roaming\MinimServer\data\ to some other location
6) Zip or compress the copied log file (this step is important)
7) Attach the compressed log file to a post here. Do not try to copy the log contents into a post inline.
8) Change the logging level back to Info

The log file should show me what is causing the problem.

[simoncn]

This is a minimwatch.log file, not a minimserver.log file. Please post a zipped or compressed minimserver.log file that was produced with the logging level set to Debug.

[AnnieBody]

(20-10-2026 17:57)simoncn Wrote:  This is a minimwatch.log file, not a minimserver.log file. Please post a zipped or compressed minimserver.log file that was produced with the logging level set to Debug.

[AnnieBody]

When I create the zip file, then browse to 'New Attachment' it recognises the file, but 'Add Attachment' does nothing with it because it is too large.
Please update your system so I can provide the file you have requested.

[simoncn]

PM sent.

[AnnieBody]

Problem caused by my VPN service.
Disabled to activate and all is OK.
Thread can be closed.
Many thanks for your help offline.